511 Contra Costa strives to reduce traffic congestion and improve air quality by providing the public with information, resources, and tools that promote mobility options beyond driving alone. Programs are offered by three regional offices, one serving Central and East County, and one each for West County and Southwest County. (View agencies' coverage)

We track the progress of our 511CC initiatives via Key Performance Indicators (KPIs). The following KPIs will be updated throughout the year.

Key Performance Indicators (KPIs) are vital metrics that organizations use to evaluate and measure their performance in various aspects of their operations. The KPIs below have been selected by CCTA for tracking their initiatives. These services are available year round, countywide.

Seasonal promotions are limited in duration, usually no more than 6 months. Seasonal promotions are offered countywide unless where indicated.

511 Contra Costa outreach is designed to keep transportation alternatives top of mind with residents. 511CC conducts in-person events for employers and commuters, produces a monthly e-Newsletter that shares out program and incentive information, and has a robust social media presence.